Responsible Property Ownership 102: - Borehole Compliance & Water Consumption Exemptions

Mugauri Michael T July 17, 2026

In the face of persistent municipal water shortages in Harare, private boreholes have become an absolute necessity. Far from being a mere luxury addition, it is a primary selling point in property letting and a critical asset for maintaining property value in alignment with market demands.

However, tapping into groundwater comes with legal and civic responsibilities as well

Regulatory Compliance Over Complicity

It is a common misconception that because a borehole is situated within the confines of private property, the water beneath it is entirely unregulated. In reality, it is a shared resource governed by principles of communal equitability, strictly regulated under the Water Act [Chapter 20:24] and administered through Sub-Catchment Councils.

  • Permit to Drill: Formal authorization obtained prior to commencing any drilling operations.
  • Abstraction Permit: Legal licensing to water extraction, requiring periodic renewals.
  • Quarterly/annual Levies: Standard payments remitted to the respective Sub-Catchment Council based on your abstraction framework

How does your independent borehole impact your municipal financial obligations?

Your monthly municipal bill consists of a number of several service charges, now bundled “levy” in the new statement format. Traditionally, the break up would indicate the following:

  • property tax,
  • water infrastructure levy
  • sewerage
  • water consumption
  • public safety levy
  • refuse collection and
  • emergency services levy.

If your property relies solely on a borehole and not municipal tap water, you are entitled to apply for a water consumption charge exemption

Pro-Tip for Property Owners: The exemption is not automatic. Once you have secured your compliant Abstraction Permit from your Sub-Catchment Council, you must physically present this documentation to the City of Harare billing department to formally request the removal of the consumption charge from your monthly ledger.

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